1. What Are Cookies?
A cookie is a small text file that is stored on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are used to allow the website to recognize a user’s device and to store some information about the user’s preferences or past actions.
There are two main types:
- Session Cookies: These are temporary and are deleted from your device once you close your web browser.
- Persistent Cookies: These remain on your device for a pre-set period (or until you manually delete them) and are used to remember you across multiple sessions and sites.
Cookies can also be classified as:
- First-Party Cookies: Set directly by the website domain you are visiting (i.e., by us).
- Third-Party Cookies: Set by a domain other than the one you are visiting, usually when the website incorporates elements from other sites, such as social media plugins or advertising networks.
2. How We Use Cookies
We use cookies and similar tracking technologies (like web beacons and pixels) for various purposes, primarily to ensure the functionality of our website and to improve your experience as an international customer.
| Category | Purpose (Why we use them) | Example Data Collected | Legal Basis (GDPR) |
| Strictly Necessary Cookies | Essential for the website to function, enabling navigation, managing secure login, and saving your cookie consent preferences. They cannot be turned off. | Session ID, Consent Status, basic security settings. | Legitimate Interest (System Functionality) |
| Performance/Analytics Cookies | Help us analyze how visitors use our website, which pages are most popular, and identify errors. This helps us measure and improve the site’s performance and service quality. | IP address (anonymized), device information, pages viewed, time spent on site. | Consent (Required in most jurisdictions) |
| Functional/Preference Cookies | Allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features. Essential for an export business (e.g., currency preference). | Language preference, currency preference, items added to a quote/cart. | Consent or Legitimate Interest (User Experience) |
| Targeting/Advertising Cookies | Used by us or our third-party advertising partners to deliver content and advertisements relevant to your interests, both on our site and across other sites. | Browsing history, product views, referring URL. | Consent (Explicitly Required) |
3. Specific Third-Party Cookies We Use
As an export company, we rely on various third-party tools. These parties may set cookies and collect information governed by their own privacy policies.
| Third-Party Provider | Purpose | Link to Privacy/Cookie Policy |
| Google Analytics | Website performance tracking and audience analysis. | [Link to Google’s Privacy/Terms] |
| [Logistics Provider Name] | May use cookies on shipping portals linked to our site for tracking orders. | [Link to Provider’s Policy] |
| [Payment Processor Name] | Facilitates secure payment transactions. | [Link to Processor’s Policy] |
| LinkedIn/Facebook | Enables social media marketing and targeting. | [Link to Social Media Policies] |
4. Your Cookie Choices and Consent
In compliance with international data protection laws, we require your explicit consent to use any cookies that are not strictly necessary.
A. Consent Management Platform (CMP)
When you first visit our website, you are presented with a Cookie Banner (or Consent Management Platform). This allows you to:
- Accept All: Consent to all categories of cookies.
- Reject All: Reject all non-essential cookies.
- Manage Preferences: Selectively enable or disable cookies by category (Performance, Functional, Targeting).
B. Withdrawing Consent
You have the right to withdraw your consent at any time. You can typically do this by:
- Revisiting your preferences: Click the “Cookie Settings” or “Cookie Preferences” link, usually located in the website footer.
- Browser Settings: You can activate the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including necessary cookies), you may not be able to access all or parts of our site.
C. How to Control Cookies via Your Browser
Most web browsers allow you to control the cookies saved on your device. Instructions for common browsers are as follows:
- Google Chrome: Settings → Privacy and security → Site settings → Cookies and site data.
- Mozilla Firefox: Settings → Privacy & Security → Enhanced Tracking Protection or Cookies and Site Data.
- Microsoft Edge: Settings → Cookies and site permissions.
- Safari: Preferences → Privacy → Manage Website Data.
5. Cookie Duration (Retention)
| Cookie Category | Typical Duration |
| Strictly Necessary | Session (until you close the browser) |
| Performance/Analytics | Varies, typically 1 day up to 2 years |
| Functional/Preference | 1 month up to 1 year (to remember settings) |
| Targeting/Advertising | Varies, up to 1 year |